• James Walton

Who We Are and Who We're Not

A while back, I was tasked with helping articulate the culture of an organization.

As a general rule, these kinds of exercises are deceiving. Culture documents are fundamentally descriptive, not prescriptive, so if the existing workplace norms aren't reflected in the document, everyone immediately knows its a sham.

One approach to this challenge is to create two lists, one that describes who we are, and another that describes who we aren't.

The value in defining the negative qualities of the culture is that it makes cultural violations easier to spot.

Sometimes knowing what you're not looking for is just as valuable as defining what you are looking for.

Here was my list, what would you add? What would you subtract?


At Trellis Group, we believe chaos is the enemy of the small business. It's our mission to partner with small business owners and their teams to develop the managerial practices and processes to crush chaos.

If you feel overwhelmed and need a proven system to focus on the next best thing, we can help. Companies who work with us see revenues go up, anxiety go down, and work becomes a force multiplier for good in the lives of your people.

Reach out to discover how the Trellis Group can help you crush chaos.


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