• James Walton

On Delegation

The ability to delegate effectively is directly related to a business leader's capacity to scale up.

There are problems here, however.

  • You're good at what you do. It's tough to delegate something that you've spent decades perfecting.

  • Nobody cares as much about your business as you do. This is normal. They're not the owner, so their stakes and their motivation is different than yours.

  • Good help is hard to find.

Despite the above, if you don't learn to delegate, the venture is ultimately capped by you and your capacity, which is limited.

If you don't learn to delegate, the venture is ultimately capped by you and your capacity, which is limited.

Here's a few thoughts on delegating more effectively

  • Define the level of autonomy involved. Michael Hyatt has a fabulous five-step paradigm for how to delegate effectively. I encourage you to check it out.

  • Document. Document. Document. Having robust process guides and work aides, though difficult and time-consuming to create, pay for themselves many times over in their ability to standardize and replicate work processes.

  • Be patient. The time required to transfer skills, observe behavior, and provide meaningful feedback isn't easy, but it's worth it.

Delegation is a painful, necessary skill to develop if you want to scale up. Hopefully these behaviors help.


At Trellis Group, we believe chaos is the enemy of the small business. It's our mission to partner with small business owners and their teams to develop the managerial practices and processes to crush chaos. If you feel overwhelmed and need a proven system to focus on the next best thing, we can help. Companies who work with us see revenues go up, anxiety go down, and work becomes a force multiplier for good in the lives of your people. Reach out to discover how the Trellis Group can help you crush chaos.


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