• James Walton

Levers You Can Pull to Impact Work Culture

Culture is the system of shared beliefs and behaviors that shape the environment we work in. Organizations have a culture, as do departments and teams.

It's estimated that up to 70% of workplace behavior is defined by culture. We modulate our behavior to fit into the culture we're in. In other words, culture eats character for breakfast.

So what can you do to influence the work culture you're in as a leader? Here's a few suggestions:

  • Role modeling: "Do as I say, not as I do" is lethal. Consistently demonstrating the attitudes and behaviors you want exhibited in others is the quickest way to reinforcing cultural values. If you're not leading by example, you're not leading.

  • Empathic communication: Attune yourself to the aspirations and concerns of your people and speak to them directly. Make sure your tone matches the employee experience.

  • Visual management: Make the scoreboard clear, public, and celebrated. Find the metrics that matter, measure them relentlessly and celebrate the wins lavishly. What gets rewarded gets repeated.

What would you add? What's been successful in your experience in shaping the culture of a workplace?

h/t to Jennifer Geary for the inspiration on this one.

0 comments

Recent Posts

See All

Your Work Matters

Join those who already receive these posts directly to their inbox. Subscribe here. Your work matters. How you show up each day for yourself, for your team, and for the cause you care about makes a di

Appreciate Your People

Quick reminder that appreciation is always in season. Genuine words of gratitude and encouragement, delivered simply and directly, help create the kind of workplaces that allow people to thrive. There

Stubbornness vs Persistence

There's a fine line between stubbornness and persistence. Stubbornness is refusing to acknowledge the circumstances have changed, and so therefore, must the behaviors that result in success. Persisten