Levers You Can Pull to Impact Work Culture

Culture is the system of shared beliefs and behaviors that shape the environment we work in. Organizations have a culture, as do departments and teams.

It's estimated that up to 70% of workplace behavior is defined by culture. We modulate our behavior to fit into the culture we're in. In other words, culture eats character for breakfast.

So what can you do to influence the work culture you're in as a leader? Here's a few suggestions:

  • Role modeling: "Do as I say, not as I do" is lethal. Consistently demonstrating the attitudes and behaviors you want exhibited in others is the quickest way to reinforcing cultural values. If you're not leading by example, you're not leading.

  • Empathic communication: Attune yourself to the aspirations and concerns of your people and speak to them directly. Make sure your tone matches the employee experience.

  • Visual management: Make the scoreboard clear, public, and celebrated. Find the metrics that matter, measure them relentlessly and celebrate the wins lavishly. What gets rewarded gets repeated.

What would you add? What's been successful in your experience in shaping the culture of a workplace?

h/t to Jennifer Geary for the inspiration on this one.


Recent Posts

See All

Stubbornness vs Persistence

There's a fine line between stubbornness and persistence. Stubbornness is refusing to acknowledge the circumstances have changed, and so therefore, must the behaviors that result in success. Persisten

What Game Are You Playing?

I sat down this week and wrote out 10 investing principles that guide my financial investments. Principle 3: Fear of missing out means you’re envious of someone else’s game. Play your own game and wis