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As a leader, it's easy to get caught up in the day-to-day whirlwind of business. Mix pressing deadlines and tight budgets, garnish with Z...

Exit interviews attempt to capture why someone left the organization. Stay interviews attempt to capture why someone remains with the org...

A while back, I was tasked with helping articulate the culture of an organization. As a general rule, these kinds of exercises are deceiv...

If two people in the organization can do the same task, who should do it? The one with more free time? The one with more seniority? The ...

They say the culture you get in your workplace is either what you create or what you allow. So over time, you'll have plenty of opportuni...

I helped a startup CEO put together a job description for himself recently. Here were a few of the bullet points: Define and defend the c...

Three interrelated truths: Results happen through relationship. Relationships happen through communication. Communication happens through...

A while back I started paying attention to the wisdom that you shouldn't use your cell phone as an alarm clock. The underlying logic is t...

One of the features of the COVID-19 quarantine is the upending of the long-held notion of being-at-the-office-to-get-work-done. Productiv...

Every night at 7pm exactly, we go to the park outside our house and make noise for 60 seconds. This little ritual developed as a way to h...

Problems happen. And the response can occur on at least two levels. Level 1: identify the thing that happened and its impact.  Seek to de...

As leaders, it's our responsibility to communicate proactively. Each instance of communication we provide for our team helps fill in thei...

Your capacity to learn from and adapt to an ever-changing environment is a crucial competitive advantage. In life, it will keep you alive...

Bill Gates famously remarked that "bad news must travel fast." Your competitive advantage as an organization lies in your ability to iden...

Having a great day at work is defined by the effectiveness of your efforts and the quality of your relationships. Here's one tip to impro...

What gets rewarded gets repeated. And one of the most accessible and affordable forms of reward you have in your toolbox as a leader is e...

Burnout Defined: A state of emotional and physical exhaustion, coupled with cynicism against any hope of positive change. The Six Factors...

Edgar Schein from MIT says the key to effective business results is healthy relationships. This is seems obvious on its face, but Schein ...

"This job would be easy if it weren't for the people." "Employees don't care. I have to watch them closely the entire time." "How is this...

3 questions to fuel forward momentum