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A quick way to distinguish yourself as an employer of choice is to treat job candidates the way you'd want to be treated. Only one person...

A bad hire is costly. The pain of lost productivity, diminished morale, and the burden of having to rehire after a bad hire is terrible. ...

One of the most effective actions a leader can take to build trust and encourage performance on their team is to say "Thank you." Here's ...

The best leaders make it their priority to develop other leaders. A few points that you're on the right path of developing leaders: You ...

Everything depends on communication.  All the work we do is moot unless we can find a way to communicate it effectively to others. This...

Empathy is that rare quality of being able to feel along with another, to put yourself in their emotional position and experience the sit...

Culture is the system of shared beliefs and behaviors that shape the environment we work in. Organizations have a culture, as do departme...

As a leader, it's easy to get caught up in the day-to-day whirlwind of business. Mix pressing deadlines and tight budgets, garnish with Z...

Exit interviews attempt to capture why someone left the organization. Stay interviews attempt to capture why someone remains with the org...

A while back, I was tasked with helping articulate the culture of an organization. As a general rule, these kinds of exercises are deceiv...

If two people in the organization can do the same task, who should do it? The one with more free time? The one with more seniority? The ...

They say the culture you get in your workplace is either what you create or what you allow. So over time, you'll have plenty of opportuni...

I helped a startup CEO put together a job description for himself recently. Here were a few of the bullet points: Define and defend the c...

Three interrelated truths: Results happen through relationship. Relationships happen through communication. Communication happens through...

A while back I started paying attention to the wisdom that you shouldn't use your cell phone as an alarm clock. The underlying logic is t...

One of the features of the COVID-19 quarantine is the upending of the long-held notion of being-at-the-office-to-get-work-done. Productiv...

Every night at 7pm exactly, we go to the park outside our house and make noise for 60 seconds. This little ritual developed as a way to h...

Problems happen. And the response can occur on at least two levels. Level 1: identify the thing that happened and its impact.  Seek to de...

As leaders, it's our responsibility to communicate proactively. Each instance of communication we provide for our team helps fill in thei...

Your capacity to learn from and adapt to an ever-changing environment is a crucial competitive advantage. In life, it will keep you alive...